VanMoof error codes

25 codes. Tap a code for meaning, causes and the fix.

All VanMoof codes

• 0-15 – Battery protection active (BMS cut-off) Dealer needed
• 16 – Battery defect or connection problem Dealer needed
• 17 – Connection between battery and cartridge disturbed Dealer needed
• 18 – Battery does not switch on Dealer needed
• 19 – Internal battery communication fault Dealer needed
• 20 – Sudden battery shutdown Fix at home
• 21 – Charger cable not recognised Fix at home
• 23 – No connection to the Bluetooth chip Dealer needed
• 40 – Bell button pressed too long or too often Fix at home
• 41 – Boost button pressed too long or too often Fix at home
• 44 – E-shifter fault Dealer needed
• 45 – Motor communication error Dealer needed
• 46 – Motor over-current or over-temperature Fix at home
• 47 – Motor driver fault Dealer needed
• 48 – Motor speed signal unreadable Dealer needed
• 49 – Motor fault (controller error) Dealer needed
• 50 – Motor fault (over-current) Dealer needed
• 51 – Motor fault (voltage fault) Dealer needed
• 52 – Motor fault (controller internal check) Dealer needed
• 53 – Motor fault (controller internal check) Dealer needed
• 54 – Internal SIM card not detected Fix at home
• 55 – Internal SIM card problem Dealer needed
• 56 – Internal SIM card problem Dealer needed
• 57 – SIM found but communication failing Dealer needed
• 58 – GSM modem does not start Dealer needed